Annual Support Plan for Our Agricultural Retail Software
| Support of AgRetail Software | ✓ | ✓ | ✓ |
| Email & Website Ticket Reporting | ✓ | ✓ | ✓ |
| Annual Business Review | − | ✓ | ✓ |
| Emergency Support | − | ✓ | ✓ |
| Annual Software Update (when available) | − | − | ✓ |
| Support desk hours of operation | 8:30 am - 5:00 pm CST | 8:30 am - 5:00 pm CST Emergency Only Weekday & After Hours | 24/7 |
| Network Support of AgRetail purchased scanning and printing devices | ✓ | − | ✓ |
| Quarterly Business Reviews | − | − | ✓ |
| Unlimted Software Updates | − | − | ✓ |
| Phone Ticket Reporting | − | − | ✓ |
| Training | − | − | ✓ |
| Concierge Support Team | − | − | ✓ |
| Daily Secure Offsite Data Backups | − | − | ✓ |